Students share apartment complex with cockroaches

AMHERST, N.Y. (WIVB) – The University Village on Sweet Home Road in the Town of Amherst is a nice looking apartment complex from the outside, and each bedroom has its own bathroom, a major draw. But inside, students from the University at Buffalo say they’re sharing their apartments with something not advertised: cockroaches.

Resident Tanner Merchant said, “The first night that we were here my one roommate came up and he couldn’t move in yet and he had to sleep on the couch. He said he woke up in the middle of the night and they were a few crawling on him.”

And he’s not alone.

“I turned the light on and there were roaches at my feet as I got out of the bed,” another resident said.

A student e-mailed News 4 these photos hoping to help find a solution. See a full gallery here.

The students say the cockroaches have been a persistent problem since the beginning of the school year last fall.

Resident Shane Boyle said, “I saw them coming through the electric outlets. I’ve seen them coming through the smoke alarms, actually through the air vent up there.”

Exterminators have visited the complex, and while there may be less bugs, they’re still there. The students say the cockroaches seem to be moving from apartment to apartment.

Resident Jennifer Banks Ruffin said, “The exterminator was coming consistently and now he’s not coming at all. He hasn’t been here in a month.”

Her cupboards are bare to try and keep the bugs out. Boyle keeps his clothes in ziplocked bags and his food in Tupperware containers. And Borax powder has been spread in doorways and along the walls to try and keep the cockroaches away.

Students say the pests come out at night when it’s dark. Merchant has taken certain measures to try to get a good night’s sleep.

“I had a huge spotlight flashlight right next to my bed and when I went to sleep I would wake up in the middle of the night and you could think you could just feel them like something crawling on you, but you don’t really know.”

The students say they’ve called the health inspector and Banks Ruffin has been e-mailing management since the beginning of September.

She said, “They said they would spray. And each of us would place tape on our bathroom doors. I’d come home and the tape was still there. It’s unbearable and it’s getting to the point where we’re at our wit’s end.”

News 4 called the main desk at University Village only to be referred to their corporate spokesperson for American Campus Communities. She has yet to respond. provides commenting to allow for constructive discussion on the stories we cover. In order to comment here, you acknowledge you have read and agreed to our Terms of Service. Commenters who violate these terms, including use of vulgar language or racial slurs, will be banned. Please be respectful of the opinions of others. If you see an inappropriate comment, please flag it for our moderators to review. Note: Comments containing links are not allowed.

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