Rural Metro workers show support for company

BUFFALO, N.Y. (WIVB) – Rural Metro workers were at Buffalo City Hall, Tuesday, showing their support for their company.

The city will soon decide whether it will enter into a new contract with the emergency medical provider, or choose a different company.

Two dozen employees and Teamsters local 442 were in the chambers, when Councilman Christopher Scanlon called response times into question.

Majority Leader Demone Smith said, “Are the taxpayers who are purchasing the service, getting the best service possible on time, in a diverse workforce? I think that’s what the people ultimately want to know.”

Rural Metro spokespeople noted their crews meet or exceed standard response times, but that they are working to improve those response times.

Under the new contract city lawmakers could approve, response times would be required to meet certain achievements: including eight minutes for advanced life support calls and no more than 15 minutes for basic life support calls. Rural Metro supports those requirements.

The company is clearly concerned about losing this contract to two other providers, that have submitted a proposal to the city. Rural Metro wants to continue doing business with the city, especially after last summer’s strike.

“We ask the Council to work with us and not throw out the progress already made in favor of a new and unproven service provider,” said Richard Lipsitz, WNY Area Labor Federation President.

There is no word on when a final decision will be made. The contract with Rural Metro ends on June 30, 2014. provides commenting to allow for constructive discussion on the stories we cover. In order to comment here, you acknowledge you have read and agreed to our Terms of Service. Commenters who violate these terms, including use of vulgar language or racial slurs, will be banned. Please be respectful of the opinions of others. If you see an inappropriate comment, please flag it for our moderators to review. Note: Comments containing links are not allowed.

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