BUFFALO, N.Y. (WIVB) – The New York State Attorney General is reminding homeowners of tips to follow when dealing with contractors.
Eric Schneiderman announced Thursday he is seeking criminal contempt charges against George Anna, who was barred from the home improvement business in 2012 unless he posted $100,000 bond. Schneiderman says Anna has been acting as a home contractor even though he hasn’t posted bond. According to Schneiderman, in 2012, Anna took money from customers without providing the work.
Attorney General Schneiderman offers the following tips for consumers dealing with home contractors:
– Never agree to have work done on the spot, especially when potential contractors are door-to-door marketing;
– Determine exactly what you want done, then seek out a qualified contractor;
– Shop around: get at least three estimates from reputable contractors that include specific information about the materials and services to be provided;
– Ask for references: check with the Better Business Bureau, banks, suppliers, and neighbors; always contact any references provided to you;
– Insist on a written contract that includes the price and description of the work needed;
– Do not pay unreasonable advance sums: negotiate a payment schedule tied to the completion of specific stages of the job; never pay the full price up front; and
– Remember that you have three days to cancel after signing a home improvement contract, but all cancellations must be in writing.
Individuals with complaints against Anna should contact Attorney General Schneiderman’s consumer help line at (800) 771-7755, or his Buffalo Regional Office at (716) 853-8400.