Allegations of abuse arise at Medina nursing home

MEDINA, N.Y. (WIVB) — Some staff members at the Orchard Manor Rehabilitation and Nursing Center say serious incidents have not been reported to the state, even after they were brought to the attention of the administration.

Orchard Manor has already been cited by the state for a pattern of serious deficiencies. Now investigators have returned, looking into new allegations.

State Health Department inspectors have spent days at the facility investigating allegations that a woman on a feeding tube, unable to move or speak, was molested by a visitor to the nursing home.

Staff members who asked not to be identified said the incident was reported to supervisors but that the paperwork mysteriously disappeared and was never reported to the state..

“The Administration basically said the incident never occurred,” said one of the employees.

One source close to the investigation said no one can seem to find reports. “They were handed over to the administration and that’s the last time anyone has seen them.”

The alleged victim was said to be found with her blouse pulled up, exposing her breasts.

Orchard Manor’s administrator David Denny said in a statement: At this time there’s no evidence of wrongdoing by this visitor.  But he added: Measures have been taken with regards to the visitor.

Sources say the man must now go to a different wing of the nursing home to visit his wife. His wife had been the roommate of the alleged victim.

The federal government’s Medicare site comparing nursing homes gives Orchard Manor an overall rating of “Much Below Average.”

The state has already cited the nursing home for substandard care involving an elderly patient who, according to sources, almost choked to death on a chunk of beef.

She woman was supposed to be on a diet of soft food and ground up meat. Sources say the state was also not notified by the nursing home of that incident.

After the state became aware of it, an investigation led to the issuance of a notice called Immediate Jeopardy. In a March letter to administrator Denny, the State Department of Health stated “The most serious deficiencies found during this survey were a pattern of deficiencies that constitute actual harm.”

It said “significant corrections were required and Substandard Quality of Care was identified.”

Sources say corrections were made and the Immediate Jeopardy notice was lifted.

Now the facility is again being investigated. Sources say many staff members are being interviewed and that inspectors have been on site all week.

Orchard Manor says it takes all allegations seriously and is cooperating with the State Department of Health.

Other complaints of staff members allege shortages of supplies and medication, and a staff  size that has been reduced to the point where it can not meet the needs of patients.

One staff member said “Honestly, I think the state should take over, because the people that run that place right now are not doing a very good job.”

Sources say thirteen nurses and twenty aides have left Orchard Manor since the beginning of January. provides commenting to allow for constructive discussion on the stories we cover. In order to comment here, you acknowledge you have read and agreed to our Terms of Service. Commenters who violate these terms, including use of vulgar language or racial slurs, will be banned. Please be respectful of the opinions of others. If you see an inappropriate comment, please flag it for our moderators to review. Note: Comments containing links are not allowed.

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