Crash leaves thousands of western Mass. residents in the cold

PALMER, Mass. (WWLP) – A rude awakening on a bitter cold morning… nearly 2,000 Palmer, Massachusetts residents woke up to a power outage on Sunday, the coldest day of the year.

National Grid told Media General contributors a downed power line on the corner of Main and Allen Streets in Palmer is what caused the early morning outage.

Palmer resident Edward Pascale told contributors it was extremely difficult to wake up on the coldest of the year, and not even have heat. “Probably about 7:00 or so I woke up, and looked at my clock, and I didn’t have any power. My apartment’s pretty warm and it was pretty cold in there,” he said.

It was -12 degrees outside at the time of the outage, but the wind chill made it feel more like -30 degrees.

Teresa Wallace of Palmer said it was nearly impossible to stay warm. “With the wind it got cold quick. I just got underneath the blanket and luckily, my son brought me in a nice hot coffee,” she said.

Palmer resident Ho Uon told contributors the cold air seeping into his house was unbearable. Since he didn’t have an alternate heating source, he had to use the most basic items just stay warm. “I had a candle, I had a Yankees Candle. I lit it up so it would keep me warm a little bit,” he said.

Between 300 and 600 Agawam residents found themselves shivering through the same situation on Sunday.

A minor car crash on Cooper Street took down a transformer, forcing Eversource Energy crews to shut off the power for two and a half hours while they made repairs.

Residents in both towns had power by Sunday afternoon. provides commenting to allow for constructive discussion on the stories we cover. In order to comment here, you acknowledge you have read and agreed to our Terms of Service. Commenters who violate these terms, including use of vulgar language or racial slurs, will be banned. Please be respectful of the opinions of others. If you see an inappropriate comment, please flag it for our moderators to review. Note: Comments containing links are not allowed.

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