Local physician creates site for easy, online doctor visits

BUFFALO, N.Y. (WIVB) — The days of spending a while waiting in an office to see a doctor could be a thing of the past.

A local physican, Dr. John Radford, launched a site called 247 Online Care to allow patients to see healthcare providers 24 hours a day, seven days a week, all online.

“People like the convenience of being able to be seen whenever, where ever they like – in their home, not having to travel,” said Dr. Radford.

It’s essentially video chatting with a doctor. You log on to the site, list your symptoms and then wait, around 10 minutes on average, for one of dozens of providers across the state accept the call and see you via an app or the website.

“We simply utilize providers at our centers during down time,” said Dr. Radford who came up with the idea after spending years working in an ER. “That’s one way we’re able to keep things affordable.”

Online visits are becoming more accepted. In January, the state passed a law requiring insurance companies to cover online visits. The costs are around $50 per visit or patients can sign up for a membership to the site for $250.

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