BUFFALO, N.Y. (WIVB) – The ceiling in Robert Tucker’s upstairs apartment is cracked and peeling, due to a leaky roof, but Tucker’s daughter Deborah said the contractor hired to fix the roof only made matters worse.
“It rained, it rained,” Deborah said, and the leaky ceiling kept her father busy, “he had his pots and pans all over the place to catch the water from damaging to the downstairs apartment.”
The younger Tucker contacted Call 4 Action when it became painfully clear her dad was going to be left holding the bag. The contractor was paid $11,500 to fix the roof, but he only did half–one side seems done, the other side seems barely touched.
But a cursory examination of the finished side shows the contractor did not reinstall the gutters, and just left a mess behind. Tucker laments, it is practically impossible to reach the contractor, Precision Construction, by phone.
“You don’t get no kind of answer on the phone.” Deborah explains the reason: “His voicemail is full. You can’t leave no messages, nothing.”
To operate a business in the City of Buffalo, you have to have a license or permit, so Tucker also filed a complaint with the city’s Home Improvement Board, and News 4 has learned the contractor didn’t show up for a hearing by the board, so his city contractor’s license has been suspended.
As a grandmother herself, Deborah believes Precision Construction is preying on senior citizens, “He gets these people’s confidence, tells them he is going to do the job for them, turns around and does half the job, and runs off with their money.”
Robert Tucker hired another roofer to fix the leak, but other contractors have told Deborah, if they took the job, they would have to do it all over.
“It is very aggravating because when it rains, when the wind blows you are doing more damage to your roof that you are when it is supposed to be repaired.”
News 4 has also learned Precision Construction has other complaints, and because their voicemail box is full, Call 4 Action sent a text message, prompting the response from the firm’s owner, “I hope you have your story straight my lawyer will have a field day.”