Call 4 Action goes to the Fair for consumers


HAMBURG, N.Y. (WIVB) – The Call 4 Action team of volunteers set up shop at the Erie County Fair, Wednesday, to get close up and personal with Western New Yorkers seeking help. It is an annual event at the Fair, and every year it generates consumer news stories for News 4.

Jim Tighe was among those sharing consumer problems with Call 4 Action. Tighe was livid that a town highway crew dug a ditch in front of his house to lay down a drain pipe, but Jim said the crew went to the wrong property, and he doesn’t need a drain pipe.

“It is a hazard. For people walking their dogs, people pulling in to park and let their wife out of the car, somebody is going to get hurt.”

The ditch has laid open since March and now Jim says town officials want him to pay $500 to install the pipe anyway, “I don’t think it is fair that I should have to pay for the pipe when they made the mistake.”

While most Call 4 Action cases are resolved before they become news items, Call 4 Action City Director Maria Visco said many of the complaints they receive are similar to Tighe’s, “A lot of homeowner complaints. That seems to be the number one issue. We also have complaints regarding scams.”

Visco says Call 4 Action is also looking for volunteers to help with these kinds of issues, and she stressed, the committment only takes a few hours, one day a week.

“We are flexible. If you have places that you go during the summer, or things that you do that can’t keep you there every one day of the week, for the year around, we are flexible with that, we are happy to have you.”

But there is something missing from the News 4 gazebo this year. Miles Jordan was always helping the News 4 crew at the fair, every year, every day for many years, even after he retired from WIVB.

Miles passed away back in January, but having his picture hanging high inside the gazebo made staff and volunteers feel as if he was still watching over them said Visco, “Very helpful. Anything you asked him, he was willing to go get for you–for anyone at any time.” Will she miss him? “Absolutely.”

If you are interested in joining the Call 4 Action troubleshooters, you can apply by calling 879-4900, or click on this link to the Call 4 Action page and sign up.

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