What you need to know for Oishei Children’s Hospital move

BUFFALO, N.Y. (WIVB) — Moving day is here for the staff and patients at Women and Children’s Hospital.

The doors to the new Oishei Children’s Hospital opened this Friday in the Buffalo Niagara Medical Campus. Upwards of 200 patients will need to be moved.

Hospital leaders will slowly, but surely make this historic move, and they’re taking every safety precaution possible.

It’s a project that started a decade ago, and from mental health needs to language barriers, every detail for move day has been closely examined.

The command center opened at 5 a.m. on the Bryant St. campus. The first patient was moved at 7 a.m., and the move is expected to take around 24 hours.

The emergency department at the Bryant St. campus closed at 7 a.m. on Friday. All emergencies will now be handled on the medical campus.

Neighbors are asked to avoid about a one-mile radius around both Women & Children’s Hospital and Oishei Children’s Hospital.

The team has done 12 mock moves so far, with every ambulance route mapped out. They’ve been planning for “what ifs” too.

A list of frequently asked questions with answers 

When will the move take place?

The move from Women & Children’s Hospital of Buffalo to Oishei Children’s Hospital is scheduled for Friday, November 10 and will commence at approximately 7:01 a.m. when the first patient departs Women & Children’s Hospital. Kaleida Health will operate its incident command center beginning at 6:00 a.m. on move day.

Who is being transported to the new hospital on move day?

Inpatients being treated at Women & Children’s Hospital of Buffalo on the morning of the move will be transported to the new Oishei Children’s Hospital on Friday, November 10. This includes patients in the Hematology/Oncology, Neonatal Intensive Care, Pediatric Intensive Care, Medical/Surgical, Labor & Delivery and Mother Baby units.

How long will the move take?

The move will take upwards of 24 hours depending on a number of variables: hospital census the morning of the move, delays in patient prep or transport and traffic delays, amongst others.

How many patients will be moved on November 10?

Between 150 – 200 patients depending on our hospital census that morning.

What is the schedule of the move – who moves first, who moves last?

The Pediatric Intensive Care Unit (PICU) and Hematology/Oncology Unit will begin to move simultaneously at approximately 7:01 a.m. Once the last PICU patient is safely at the new hospital, the move will pause for approximately 15 minutes for a Command Center debrief. At approximately 10:15 a.m., the move will continue in the following order: Labor & Delivery Unit, Mother Baby Unit and Medical/Surgical Unit. The Neonatal Intensive Care Unit will begin patient moves at approximately 10:15 a.m. as well, overlapping with the remaining unit transfers until the last patient is safely at Oishei Children’s Hospital.

How will patients who are not well enough to leave the hospital be moved?

The medical director paired with a nursing leader will be responsible for each patient’s “go or no-go” status. A patient will not be transported until they have been cleared and deemed stable enough for transport.

Will patients be transported individually?

All patients will be transported individually as it’s safer to move in a traditional manner with appropriate medical teams on-hand for patient needs. In the case of moms and newborns, they will be transported together to promote couplet care.

How many ambulances are moving patients?

American Medical Response (AMR) will provide 15 ambulances on move day that will transport patients from Women & Children’s Hospital to Oishei Children’s Hospital throughout the day.

Will parents and families be alerted of the move prior to November 10?

Yes. Care providers are building their move day patient manifests in conjunction with AMR. Manifest details have been shared with volunteers and families in advance of the move.

In the event of a major incident or mass emergency situation near WCHOB on move day, will WCHOB still accept patients into the Emergency Department?

The hospital is working with ECMC to run an MCI Command Center to manage where patients go, when and how.

What are the driving routes from WCHOB to OCH?

Multiple driving routes have been designated for patients and ambulance returns, equipment trucks and returns as well as patient families.

  • Patient & Ambulance Route (WCHOB to OCH, OCH to WCHOB): From main entrance at WCHOB (under canopy), ambulances will head eastbound on Bryant Street, right on Delaware Avenue, left on North Street and right on Ellicott Street before turning into main entrance driveway at OCH. Ambulances will return to WCHOB via reverse route.
  • Family Shuttle (WCHOB to OCH): Free shuttles will be provided to patient families from WCHOB to OCH. Shuttles will depart outside of 118 Hodge Avenue entrance of WCHOB heading east toward Michigan Street, right on Michigan Street and right on North Street. Patient’s families will be dropped off outside of the 854 Ellicott Street garage where they will be escorted to level 4 of the ramp and into OCH to meet their family ambassador.
  • Equipment Route (WCOB to OCH): Trucks will be parked on Oakland Place, head south on Oakland Place, left on Summer Street, cross Main Street (Summer Street turns into Best Street), right on Ellicott Street, right on Goodrich Street for arrival at the back entrance of OCH.
  • Truck Return Route (OCH to WCHOB): Trucks will depart OCH heading west on Goodrich Street, right on Main Street and left on Bryant Street.

How will parents and families get to the new hospital after their child or loved one is transported?

Free shuttle service for patient families between WCHOB and OCH. Those who choose to transport themselves to Oishei Children’s Hospital will have the option of parking in the new 854 Ellicott Street garage. Volunteers will be on-site to direct families to Oishei Children’s Hospital.

Where should parents take sick kids on the day of the move?

As of 7:01 a.m. on Friday, November 10, Oishei Children’s Hospital will be open to patients. If a mother, child or infant is in need of care prior to 7:00 a.m., they should come to the Emergency Department at Women & Children’s Hospital of Buffalo located at 219 Bryant Street. However, after 7:00 a.m., all patients in need of care should go to the Emergency Department at Oishei Children’s Hospital.

What is the plan in the case of bad weather?

The hospital team has been closely monitoring the weather. If they decide that weather could pose a risk to patient safety or interfere with safe transportation, we will conduct the move on Friday, November 17

How many volunteers will you have on move day?

Hundreds of Kaleida staff and volunteers, as well as community members will be at WCHOB and OCH on move day helping out in various capacities. Key Bank, the sponsor of move day, is sending teams of volunteers to distribute welcome bags to patient families after they arrive at OCH, 160 students from St. Joe’s will be directing vehicles at the new 854 Ellicott Street garage.

How can the community help on move day?
Be cognizant of the move day driving routes to avoid interference with patients, ambulances, equipment transport and patient families. In short, avoid the neighborhoods around Women & Children’s Hospital of Buffalo as well as Oishei Children’s Hospital.


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